Frequently Asked Questions

What is included with a diamond painting kit?

Kit contents vary by product. Most kits include a printed adhesive canvas, resin drills, an applicator pen, wax, and a tray. Check the individual product description for the exact contents.

What is the difference between round and square drills?

Round drills are often easier and faster to place. Square drills fit closely together for a fuller mosaic look. The product page identifies the drill shape for each kit.

How do I choose a canvas size?

Choose based on your available workspace, display area, and desired level of detail. Larger canvases usually give detailed artwork more room to appear clearly.

Are your kits suitable for beginners?

Yes. Many kits and bundles are beginner friendly. Our Beginner Bundles pair useful tools with a project so you can start with coordinated essentials.

How long does delivery take?

Estimated delivery is generally 7–15 business days after processing. Timing can vary by item, destination, carrier, and supplier location. Please review our Shipping Policy for full details.

Will items in one order arrive together?

Items may ship separately when they come from different supplier locations. You will receive tracking information as it becomes available.

What if my item is damaged or something is missing?

Please use our Contact page as soon as possible and include your order number, a description of the issue, and clear photos when applicable.

What is your return policy?

Please review our Returns & Refunds Policy for eligibility, timing, and instructions before sending an item back.

How can I contact Spark & Canvas Co.?

Use our Contact page. We’ll be happy to help with product questions, orders, or general support.