Privacy policy
This Privacy Policy explains how Spark & Canvas Co. collects, uses, and shares information when you visit our store, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect information you provide, including your name, billing and shipping address, email address, phone number, order details, customer-service messages, and marketing preferences.
Payment providers process payment information. Spark & Canvas Co. does not store your complete payment-card number.
We may also collect device and usage information, such as your IP address, browser type, pages viewed, referring source, cookie identifiers, and interactions with the store.
How We Use Information
We may use your information to:
• Process payments, orders, shipping, returns, and refunds.
• Provide customer service and communicate with you about your order.
• Detect fraud, protect our store, and comply with legal obligations.
• Operate, measure, personalize, and improve our store.
• Send marketing messages when you have provided consent or when otherwise permitted by law.
How Information Is Shared
We share information only when reasonably necessary with service providers that help us operate the store, including Shopify, payment processors, analytics and marketing providers, shipping carriers, and fulfillment or dropshipping partners.
We may also disclose information to comply with applicable law, protect legal rights, prevent fraud, or complete a business transfer.
Cookies and Advertising
Shopify and our service providers may use cookies and similar technologies to operate the store, remember preferences, measure performance, and support advertising.
Where available, you can use our store’s cookie banner or privacy-choices link to manage eligible preferences.
Data Retention and Security
We retain information for as long as reasonably necessary to provide our services, meet legal and accounting requirements, resolve disputes, and enforce agreements.
We use reasonable safeguards to protect your information, but no online transmission or storage system can be guaranteed completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain targeted advertising, sharing, or sales as those terms are defined by applicable law.
Submit a privacy request through our store’s contact form. We may need to verify your identity before completing your request.
Children’s Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. The revised date will appear at the top of this page.
Contact Us
For privacy questions or requests, contact Spark & Canvas Co. through our store’s contact form.